Bloomington, Indiana –May 2, 2006: Determining what technology products are best for your company is hard enough, but figuring out how to develop end-to-end systems that serve company needs is even harder. That is why Cornerstone Information Systems is launching a Professional Services organization that backs senior consulting expertise and great products with superior, customized support. The new services reflect their customer-oriented approach that provides unmatched product expertise and technical skills before implementation, during the critical first weeks of product deployment and on an ongoing basis for long-term support.
“I’ve been in this business for 15 years and have never been as impressed as I am with the consulting from Cornerstone’s Professional Services group,” explained Lisa Kuehl, Vice President Strategic Partnerships for S.R. Travel Service. “In two short days, they’ve helped us tremendously and we are looking forward to implementing the latest technology to provide solutions to our customers. James Dargan is incredible and I am so excited to have him as a contact! The whole team is knowledgeable, insightful, patient, creative, has a great sense of humor and helps us manage the whole process.”
Cornerstone’s Professional Services team includes:
James Dargan, a 22-year American Express veteran and industry expert works directly with agencies and corporations to streamline technology selection and execution in order to lower costs and drive productivity and profits up.
Annette Steinbraker has spent almost 30 years working with agencies, corporations and suppliers providing a tactical hands-on approach on how to use technology to improve the reservation management process.
Aaron Hosey, the “father” of iBank, will now draw upon his experience with data acquisition, consolidation, and distribution as well as process and technology integration to assist clients with their information management requirements.
Lisa Bernstein started and served as General Manager of emPower Travel, a Carlson Leisure Group host-agency program. She is a recipient of the nationally recognized “Six Sigma Green Belt Certificate Program,” which encompasses management, service delivery, design, production and customer satisfaction. Lisa has a proven track record for project management and an excellent reputation for dealing with complex initiatives that deliver positive results.
“Our goal at Cornerstone is to take our current product-centric company and provide our customers with simple, one-stop shopping for implementation so that they can focus on their core competencies,” explained Mat Orrego, president and CEO of Cornerstone. “On our end of the equation, it will decrease the time it takes for us to provide a complete solution. The work that we do to get clients up and running from the start will certainly pay off in the end, and they will have a more functional solution to show for it.”
The new business model that arises from Cornerstone’s addition of the Professional Services division will focus initially in two areas: assessment packages for consultants to deliver as part of a pre-engagement offering and custom solution development that centers on existing applications or expertise.
Cornerstone is currently organized around four areas of products and services:
- Managed Services, including iBank and iQCX products,
- Education Services that focus on training,
- CoreProductFocus, including QC, Document Delivery, Ticketing and Reporting products, and
- Support Services, including Product Support, ResRule writing and implementation services
More information about Cornerstone Professional Services and Products is available at www.ciswired.com or by calling (800) 276-8255, ext.2 .
About Cornerstone Information Systems, Inc.
Cornerstone Information Systems is a professional services company helping travel management companies, corporate travel departments, airline and global distribution systems work more efficiently and more profitably. Founded in 1992, Cornerstone Information Systems is a privately held company based in Bloomington, Indiana with personnel in eight locations worldwide. Further information about the company is available at www.ciswired.com or by calling Alan Minton at (812) 269-0014.